March 13, 2025|3 min reading

How to Fix 'Your Email Domain Is Not Supported' in DeepSeek: Complete Guide

How to Fix 'Your Email Domain Is Not Supported' in DeepSeek
Author Merlio

published by

@Merlio

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What Is the DeepSeek “Your Email Domain Is Not Supported” Issue?

Many users encounter the "Your email domain is not supported" error when attempting to register on DeepSeek. This issue arises because DeepSeek does not accept sign-ups from certain email domains, including some SL and PassMail domains.

If you're trying to register with an unsupported email domain, you may find it challenging to create an account. This can be particularly frustrating for users who need to sign up with a specific email for work or personal use.

How to Fix the “Your Email Domain Is Not Supported” Problem?

If you’re facing this issue, don’t worry—there are several ways to work around it and still access DeepSeek.

Best Solution: Use Merlio for Unrestricted DeepSeek Access

One of the easiest ways to bypass this issue is by using Merlio, an all-in-one AI platform that provides seamless access to various AI tools, including DeepSeek. With Merlio, you won’t encounter email restrictions, making it a hassle-free alternative to the DeepSeek website or app.

Benefits of using Merlio:

  • No email domain restrictions
  • Free access to DeepSeek AI chat
  • Additional AI-powered tools for writing, productivity, and research

Alternative Solutions to Fix the DeepSeek Email Issue

If you prefer to access DeepSeek directly, consider these alternative solutions:

Try Registering Again: Sometimes, retrying after a short interval can resolve the issue.

Use a Different Email Provider: Creating a new email account with a supported domain (e.g., Gmail or Outlook) may allow you to register successfully.

Wait and Try Again Later: Server-side issues or high traffic could be temporarily blocking email domains.

Use the DeepSeek App Instead of the Website: Some users have reported success registering through the mobile app instead of the web version.

Conclusion

The "Your email domain is not supported" error in DeepSeek can be frustrating, but it's not a dead end. Whether you choose to bypass the restriction using Merlio or try alternative solutions like using a different email provider, there are ways to resolve this issue and access DeepSeek AI chat without any hassle.

Frequently Asked Questions (FAQs)

1. Why does DeepSeek block certain email domains?

DeepSeek restricts certain email domains to prevent spam and unauthorized access. However, this can sometimes affect legitimate users as well.

2. Can I contact DeepSeek support to get my email domain approved?

There’s no official method for requesting email approval. It’s best to use a supported email domain or an alternative platform like Merlio.

3. Is Merlio free to use for DeepSeek access?

Yes, Merlio provides free access to DeepSeek and other AI tools without email restrictions.

4. What email providers are supported by DeepSeek?

Commonly accepted email providers include Gmail, Outlook, Yahoo, and corporate domains.

5. Is using a third-party platform like Merlio safe?

Yes, Merlio is a secure and reputable platform offering multiple AI tools without unnecessary restrictions.